1. How can I contact you?
- You can always call over by phone to +8801633086114 or mail us at mmcbd114@gmail.com
2. What are your delivery hours?
- We deliver from 10 AM to 5 PM everyday
3. What happens to my delivery during a Strike?
- We work during hartals. We are that much dedicated for Customer Service
4. How much do deliveries cost?
- There is a BDT 20 delivery fee if the order value is BDT 300 or more. If the order value is less than BDT 300, we charge BDT 40 delivery fee. Some conditions apply for specific areas
5. How do I pay?
- We accept cash on delivery and we also have Online Bkash service. Our delivery representatives should always carry enough change
6. What about the prices?
- Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower If you feel that any product is priced unfairly, please let us know
7. What is your policy on refunds?
- You can check the product before paying and If you have any doubt at the moment you receive the product, You can return it instantly to our delivery person
8. Do you serve my area?
- We are currently serving the areas listed below
- 1. Old Town ( Puran Dhaka )
- 2. Motijheel
- 3. Shantinagar
- 4. Bijoynagar
- 5. Khilgaon C-Block
- 6. Banasree
- 7. Rampura
- 8. Kadamtala
- 9. Bashabo
- 10. Maniknagar
- 11. Wari
- 12. Mugda
9. How do you deliver?
- We use our own methods. Our goal is to deliver the product to your place on time
10. How do I know when my order is here?
- We will inform you of the product's delivery state 2 hours ahead of delivery
11. How long do the deliveries take?
- Within 23-36 Hr
12. What about quality?
- We try our best to source the best quality fishes and other products for you but if you are dissatisfied, you can always send them back with the delivery person
13. How are you sourcing your products?
- We have deals with whole-sellers, manufacturers and importers. We only sell authentic products